Regional Operations Manager (TLH)
TALLAHASSEE, FL
Full Time
Business Operations
Mid Level
About the role
The Regional Operations Manager provides strategic and day-to-day operational support to
a professional lobbying team, ensuring client goals are met while maximizing operational efficiency and compliance. This role partners with TSG Support Services to deliver enterprise-wide support,
lead initiatives, and streamline processes.
The ideal candidate is detail-oriented, organized, and able to work independently,
with professionalism, discretion, and confidentiality. This position requires a collaborative
mindset and the ability to support a growing, dynamic team.
Team and Client Operations
At TSG Support Services, we value the well-being and future of our team members. We’re proud to offer a comprehensive benefits package that includes:
Work authorization
Applicants must be currently authorized to work in the United States on a full-time basis.
TSG Support Services is unable to sponsor or take over sponsorship of an employment visa.
Work Week
This position is a full-time, in-person position. Employees are expected to work a minimum of 40 hours during normal business hours; however, a specific schedule will be determined by your supervisor. Normal business hours are 8:30 am to 5:30 pm.
Employer Snapshot
TSG Support Services is the general shared services organization providing fiscal and operational support to 20+ companies affiliated with The Southern Group. With its headquarters in Tallahassee, FL, the TSG Support Services team is a network of individuals spread throughout offices in most Southeastern capital cities and all major metro regions in Florida. Services provided include, but is not limited to, finance and accounting, contracting, payroll, marketing, legal services, general operations, human resources, and content development.
Equal Opportunity statement
At TSG Support Services, we are proud to be an Equal Opportunity Employer. We are committed
to creating a diverse and inclusive workplace where all individuals are treated with respect
and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information,
veteran status, or any other legally protected status. We believe that a variety of perspectives
leads to better ideas, stronger teams, and a more dynamic work environment. We
encourage applicants from all backgrounds to apply and join us in building a workplace
where everyone can thrive.
The Regional Operations Manager provides strategic and day-to-day operational support to
a professional lobbying team, ensuring client goals are met while maximizing operational efficiency and compliance. This role partners with TSG Support Services to deliver enterprise-wide support,
lead initiatives, and streamline processes.
The ideal candidate is detail-oriented, organized, and able to work independently,
with professionalism, discretion, and confidentiality. This position requires a collaborative
mindset and the ability to support a growing, dynamic team.
Team and Client Operations
- Manage lobbyist calendars and schedule meetings with clients, elected officials, and partners.
- Coordinate complex travel and logistics for meetings, legislative activities, and client events.
- Maintain client contact lists and organized client files.
- Assist lobbyists with preparation of monthly client activity reports.
- Monitor relevant local and statewide events and provide research and operational support to consultants.
- Coordinate with the Office Receptionist on event needs, meeting setup, and visitor flow to support lobbyist activities.
- Lead or assist with special projects, including legislative session support and firm initiatives.
- Support contract-related processes with the Contracts Team, including conflict checks, amendments, client onboarding, and terminations.
- Track contract deliverables and assist with required reporting.
- Assist in preparing proposals, procurement responses, and presentations in collaboration with Marketing & Communications.
- Serve as liaison between Finance and lobbyists regarding billing, reimbursements, and expense processing.
- Review, process, and reconcile credit card allocations and reimbursement reports
- Submit check requests and maintain supporting documentation consistent with firm policies.
- Track invoices and support timely payment processing.
- Ability to manage multiple responsibilities and keep work moving.
- Clear and direct communication, both written and verbal.
- Steady, self‑directed work style with a practical approach to problem‑solving.
- Strong project management and research skills.
- Collaborative team player with a proactive approach.
- 5+ years of progressive operational or business support experience, preferably in government affairs, consulting, or professional services.
- Proficiency in Microsoft Office; experience with Expensify, Salesforce, Canva, or similar platforms preferred.
- Bachelor’s degree preferred; combination of relevant experience and certifications considered.
At TSG Support Services, we value the well-being and future of our team members. We’re proud to offer a comprehensive benefits package that includes:
- Health Insurance Company-paid individual health insurance: CHP in the Tallahassee area or Florida Blue outside the region.
- Optional coverage for Dental, Vision, and Supplemental Insurance
- 401(k) Retirement Plan to help you plan for the future.
- Paid Time Off (PTO): 176 Hours annually (22 days)
- Paid Holidays: Observance of standard federal holidays
Work authorization
Applicants must be currently authorized to work in the United States on a full-time basis.
TSG Support Services is unable to sponsor or take over sponsorship of an employment visa.
Work Week
This position is a full-time, in-person position. Employees are expected to work a minimum of 40 hours during normal business hours; however, a specific schedule will be determined by your supervisor. Normal business hours are 8:30 am to 5:30 pm.
Employer Snapshot
TSG Support Services is the general shared services organization providing fiscal and operational support to 20+ companies affiliated with The Southern Group. With its headquarters in Tallahassee, FL, the TSG Support Services team is a network of individuals spread throughout offices in most Southeastern capital cities and all major metro regions in Florida. Services provided include, but is not limited to, finance and accounting, contracting, payroll, marketing, legal services, general operations, human resources, and content development.
Equal Opportunity statement
At TSG Support Services, we are proud to be an Equal Opportunity Employer. We are committed
to creating a diverse and inclusive workplace where all individuals are treated with respect
and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information,
veteran status, or any other legally protected status. We believe that a variety of perspectives
leads to better ideas, stronger teams, and a more dynamic work environment. We
encourage applicants from all backgrounds to apply and join us in building a workplace
where everyone can thrive.
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